Business Telephone Systems – VoIP Phones
Is your firm ready for phone system that works the way you do?
How Accounting Firms Leverage VoIP Phone Systems
VoIP (Voice over Internet Protocol) is not a new, untested technology. Companies large and small across the globe have been successfully harnessing the benefits of internet-based communications systems for several decades. In fact, all the wildly popular voice chat platforms that people use every day are built upon this stable, inexpensive technology.
Online Control Panel
Unlimited Phone Lines
Desk Phones and Conference Phones
Softphone Apps for Smartphones and Tablets
Softphone Apps for Windows and Apple Desktops
How do accounting firms utilize VoIP phone systems?
The obvious answer is to communicate with people internally and externally, but the useful features of VoIP systems go much further than simple, dependable voice communications.
In order to take full advantage a unified VoIP communications solution, you’re going to need an IT consultant on your side that can assess, implement, maintain, and manage the solution within your broader network and IT environment. The Alavanca Systems team would be happy to assist you in getting you up and rolling with these high-end VoIP communications features.
Virtual Receptionist
Ring Groups
Music on Hold
Directory Assistance
Video Calling and Conferencing
Hosted PBX
Extension Dialing
Professional Presence
Contacts Integration
Virtual Office Call Recording
Conference Bridges
Instant Messaging
Softphone Apps
Management Transparency
Call Analytics
CRM & Office Productivity Integrations
and dozens of other Pro Telephone Features
These features allow your accounting firm to present a professional image and maintain the quality presentation of your brand. Whether your accountants are at their desk or doing remote work at a client’s location, the callers that need to connect with them have the same professional telephone experience.
What Are the Benefits of VoIP Systems for Accounting Firms?
In the early years, VoIP systems were attractive because of the cost-effective nature of internet voice communications. Today, the advantages of VoIP systems go much further than simple cost savings.
Flexibility
Because of the modular nature of VoIP systems, Alavanca Systems is able to tailor a business telephone system to the unique needs of an accounting firm. We will take the time to learn about your operations in order to customize a system that works the way that you do.
Scalability
We’ve worked with accounting firms long enough to understand that your business has seasonal cycles. VoIP systems are perfect for the scale-up/scale-down ebb and flow of your operations. We set up a user-friendly online control panel that allows you to set up new employees with their own line (or to remove that line) with just a few clicks.
Transparency and Analytics
Sometimes keeping track of telephone calls for hourly billing can be a hassle. Fortunately, VoIP telephone systems give accounting firms granular analytics that enable you to be accurate in your billing while discovering any waste and inefficiencies in time used in telephone conversations.
Legislative Compliance and Archiving
As legislation tightens up on accounting firms across the country, these features are becoming more essential.
Business Continuity
VoIP telephone systems are a critical component of a robust business continuity plan. Internet-based communications allow you to move your operations to any WiFi-connected location in the event that a power outage, natural disaster, storm, human error, or cybercriminal action makes it impossible for you to use the computers and phone system at your main office.
